If the heart-felt tirade and subsequent arrest of flight attendant Steven Slater teaches us anything, it’s that stress in the workplace is real, pervasive and potentially damaging if not channeled properly. In fact, if you cruise the Internet and talk with friends, it seems like most Americans are rallying behind Slater and see humor, and maybe a little bit of themselves, in his exasperation.
So in the spirit of blowing off some steam, here are some stories to make you laugh a bit. Read more…
Categories: Inside Sales, Lead Demand Metrics, Lead Generation, Lead Quality, Prospecting Campaigns, social media, Uncategorized
Tags: Cold Calling, humor, Inside Sales Management, Lead Generation, Sales and Marketing
As I work at my computer, I marvel at how much information is right here with just a few strokes of the keyboard. Most of it is useless to me. However, it’s amazing that if I uncover the right combination of data, I can harness information that can translate into a new account and thousands of dollars for my firm! But where to look? It’s an impossibility to be able to drill down through every one of the 16-million company web sites in search of that pile of gold. I tried several search engine companies and found that they delivered some information, yet still required far too much time to get to the mission-critical company and contact information I needed. I found Broadlook (http://broadlook.com/b2bsales/?) to have the most powerful and user-friendly tools designed to get the real-time information from the massive, dynamic Internet. Read more…
Categories: Inside Sales, Lead Demand Metrics, Lead Generation, Lead Quality, Prospecting Campaigns, social media, Uncategorized
Tags: Inside Sales Management, Lead Quality, Pipeline, Sales and Marketing Alignment, social media
It seems like an immature kind of game sometimes, doesn’t it? A game that’s not very fun. Everyone knows that salespeople are selling to make money. But there’s a delicate dance that has to be done to defer the prospect away from this simple fact. Next time you make a call, first make the decision not to play your side of the game. Figure out what it is about your product or service that will truly help your consumer… and then, without a used car salesman smirk or dollar signs in your eyes, simply explain it to them. Even though I’m in the business of sales and I know every sales tactic inside and out, I despise being “sold to”. So I insist my team never does it. We know what the value of our product or service is— so then we are in the position of actually doing our prospects a favor by telling them about it. There’s no more game. No more dollar signs. It becomes a business conversation about value and opportunity. And that is fun.
